At Wheelz Casino in India our aim is to make your gaming experience enjoyable and exciting, but we fully support responsible gaming and believe this form of entertainment should be approached with moderation and awareness.
We acknowledge the existence of gambling disorder, a condition characterised by a strong dependence on gambling, difficulty controlling the time or money spent on it, and consequences that can be harmful not only to the player but also to their family and friends.
That is why we provide tools to limit, reduce, or stop members’ gambling activity at their request. Each player has the option to:
- Choose to suspend play for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be actioned as soon as it is received. However, to raise a deposit limit a 7-day waiting period applies. It is important to note that our staff have no ability to override these limits, which means they can only be changed or removed by the player.
If you are unsure, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I wagering increasing amounts of money to achieve the same level of excitement?
- Do I hide from loved ones that I gamble for money, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to speak with us about any gambling-related concerns. We will listen without judgment and strive to provide all possible solutions and support. Do not hesitate to contact us via live chat or by email at [email protected].
